小弟在7 For All Mankind官網買了三件特價的褲子
刷卡之後兩天收到下面的E-MAIL
請問小弟要如何解決才能完成購買呢?

還是大大們有甚麼比較好的方式購買官網的東西?煩請指教 謝謝

以下是E-MAIL 內容 沒有附上單號 其他都是照貼的
We were unable to confirm your information with the bank. Pleasefax 310-868-2938 or e-mail us a billing statement issued to youby your bank which includes your name, address, and the cardnumber that you used to place this order. When sending via fax,please reference your order number on the fax cover sheet. This information will be used to verify that we are shipping to thecardholder's correct billing address. We will not be able to clearyour order for shipment until this has been completed. Please contact our Customer Service Department at 866-427-1114between the hours of 6am and 7pm (Mon-Fri), Pacific Standard Time. We are located in Los Angeles, California. If you are calling from an international location, you can refer tothe following web address to determine time differences andappropriate telephone prefixes to assist you: http://www.countrycallingcodes.com For our international customers, please dial: 866-427-1114 We apologize for any inconvenience this may cause you, but thesemeasures are taken to protect our customers. Kind Regards, Customer Service7 For All Mankind Onlinecustomerservice@shop.7forallmankind.com866-427-1114 Phone310-868-2938 Fax http://www.7forallmankind.com ****************************************************Note: In order for us better track this issue, please include ourcomments in your reply. If you reply without our comments, itmay be difficult to track the conversation since we have a largenumber of Customer Service Representatives.