請問關於在AE官網訂購問題

小弟在AE官網上按下結帳後,也填寫完地址跟信用卡資料,
最後出現這行字!!
Our Apologies

If you have arrived here because of a bookmark, please navigate back to your Shopping Bag and use the Check Out button provided at the bottom of the page and the buttons provided on the following pages to continue checking out.

這樣是否代表訂購未成功?
還是說網站出了問題?