小弟不才 任職外包電腦維護公司
因為最近我負責的公司 買了一批電腦 自行裝了系統
皆會不定時 藍底白字 而該公司又不願意讓我們重灌測試
直說是硬體有問題 (我們換了一台新的裝他們的 GHOST 映像檔也是一樣)
要我們提出証明....真的很爛的用戶
能否請各位大大 予以賜教 (幫忙看一下 DUMP 檔 , 點出問題點為何)
十分感謝
附加壓縮檔: 201003/mobile01-25216c518ced99f467aa2b1d97590bf9.zip
Analysis
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Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Tue 2009/12/29 上午 01:01:20 your computer crashed
This was likely caused by the following module: filespy.sys
Bugcheck code: 0x1000000A (0x42E8, 0x2, 0x0, 0x805108E4)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini122909-01.dmp
On Mon 2009/12/28 下午 11:52:42 your computer crashed
This was likely caused by the following module: intelppm.sys
Bugcheck code: 0x1000000A (0xD48, 0x9, 0x1, 0x80546696)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini122809-01.dmp
file path: C:\WINDOWS\system32\drivers\intelppm.sys
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: Processor Device Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 2009/12/15 上午 02:31:30 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x28, 0x2, 0x1, 0x8051AF0A)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini121509-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Wed 2009/11/25 下午 12:07:08 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000008E (0xC0000005, 0x804F076B, 0xA92E8AE4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini112509-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Wed 2010/3/3 下午 11:46:30 your computer crashed
This was likely caused by the following module: filespy.sys
Bugcheck code: 0x1000000A (0x2528, 0x2, 0x0, 0x805102C1)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini030310-01.dmp
On Tue 2010/3/2 下午 11:38:06 your computer crashed
This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x24 (0x1902FE, 0xA95D2214, 0xA95D1F10, 0x804F076B)
Error: NTFS_FILE_SYSTEM
Dump file: C:\WINDOWS\Minidump\Mini030210-01.dmp
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT File System Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Fri 2010/2/12 下午 11:42:58 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x1C, 0x2, 0x1, 0x805267A1)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini021210-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 2010/2/2 上午 12:01:28 your computer crashed
This was likely caused by the following module: rdbss.sys
Bugcheck code: 0x1000000A (0xC7B8, 0x1C, 0x0, 0x80503CC7)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini020210-01.dmp
file path: C:\WINDOWS\system32\drivers\rdbss.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: Redirected Drive Buffering SubSystem Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Fri 2010/1/29 上午 12:05:08 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x3240, 0x1C, 0x0, 0x80503CC7)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini012910-02.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Fri 2010/1/29 上午 12:01:18 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x32D4, 0x2, 0x0, 0x8050D6A4)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini012910-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Thu 2010/1/28 上午 01:53:04 your computer crashed
This was likely caused by the following module: filespy.sys
Bugcheck code: 0x1000000A (0xA2E8, 0x2, 0x0, 0x805108E4)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini012810-01.dmp
On Wed 2010/1/27 上午 04:02:20 your computer crashed
This was likely caused by the following module: filespy.sys
Bugcheck code: 0x1000000A (0x1F30, 0x2, 0x0, 0x805102C1)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini012710-01.dmp
On Fri 2010/1/15 下午 11:54:38 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0xFE18, 0x1C, 0x0, 0x80503CC7)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini011510-01.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Thu 2010/1/14 下午 11:51:08 your computer crashed
This was likely caused by the following module: afd.sys
Bugcheck code: 0x1000007E (0xC0000005, 0x804F0787, 0xF7A1DC14, 0xF7A1D910)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini011410-01.dmp
file path: C:\WINDOWS\system32\drivers\afd.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: Ancillary Function Driver for WinSock
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 2010/1/5 上午 09:40:22 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x2E18, 0x1C, 0x0, 0x80503CC7)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini010510-04.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 2010/1/5 上午 09:38:12 your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x805E1CE8, 0xA934B9C8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini010510-03.dmp
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 2010/1/5 上午 09:33:06 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000007E (0xC0000005, 0x8054C51A, 0xF7A29BF4, 0xF7A298F0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini010510-02.dmp
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft(R) Windows(R) Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 2010/1/5 上午 12:29:30 your computer crashed
This was likely caused by the following module: rdbss.sys
Bugcheck code: 0x100000C5 (0x2028, 0x2, 0x1, 0x8054C10D)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini010510-01.dmp
file path: C:\WINDOWS\system32\drivers\rdbss.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: Redirected Drive Buffering SubSystem Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Mon 2010/1/4 上午 02:06:00 your computer crashed
This was likely caused by the following module: filespy.sys
Bugcheck code: 0x1000000A (0x2DB8, 0x2, 0x0, 0x805102C1)
Error: Unknown
Dump file: C:\WINDOWS\Minidump\Mini010410-02.dmp
On Mon 2010/1/4 下午 11:48:38 your computer crashed
This was likely caused by the following module: rdbss.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x805BA474, 0xA942E9E8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini010410-01.dmp
file path: C:\WINDOWS\system32\drivers\rdbss.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: Redirected Drive Buffering SubSystem Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
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Conclusion
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20 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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