Western Digital is cutting the distribution warranty period for
Caviar Blue,Caviar Green and Scorpio Blue drives from three to two years.
部分硬碟保固期將從三年縮至兩年。
Channel partners have been sent a letter from SelectWD explaining this,
which says Caviar Black and Scorpio Black drives will continue to enjoy
a five-year warranty. We understand WD's AV drives and its external
drives have unchanged warranty periods.
受影響的:藍標和綠標(Caviar Blue,Caviar Green 與 Scorpio Blue)
不受影響的:黑標(Caviar Black 與 Scorpio Black )、影音碟(AV drives)和 外接式硬碟。
The SelectWD letter says:
This new warranty policy will be effective for drives shipped from
January 2nd, 2012. It is important that you take a moment to update
your website(s) and collateral to reflect this change for effected
drives shipped after January 1st, 2012.
All drives shipped to distributors prior to Jan.
2nd 2012 will retain the current warranty terms.
Because of existing inventory in the distribution channel there will
be a short period of time when some drives with a 3-year warranty will
be sold at the same time as drives with a 2-year warranty.
If you have any doubt about the warranty of a drive you purchased,
you can go to support.wdc.com, select Warranty and RMA Services and
proceed to the Warranty Check page.
從2012年1月2日開始出貨者將採用新的保固期,
在此之前送至代理商者將保有原來的保固期,但因代理商庫存之故,
將有短暫時間為3年和2年期者同時在市場上販售。
如有任何疑問,請至support.wdc.com網頁查詢。
The letter goes on to say: "In the near future we will be unveiling an
extended warranty offering with special pricing."
We have asked WD for comment but the company wasn't able to
immediately respond.
未來將提供特別定價的延長保固,WD官方對此消息尚未回應。
訊息來源

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