日立RMA送修回來有問題的硬碟,又要再RMA一次

151515151515自刪151515151515自刪
2010-09-27 18:44 發佈
請問一下
怎麼將日立硬碟RMA?
小弟每次都卡在英文地址那個欄位
使用郵局的地址轉換會很長
需要分段填到第二欄
但是都條出英文錯誤訊息
要我地址一定要用英語系語言填寫
我苦惱了好久
手上週這顆12月就過保了卻一直送不出去
懇請賜教
慾望少一點~幸福多一點~/科技始終來自於人性~人性始終來自於惰性~/先和解的不是認輸~是在乎~
星風邪宇 wrote:
請問一下
怎麼將日立硬碟RMA?
小弟每次都卡在英文地址那個欄位
使用郵局的地址轉換會很長
需要分段填到第二欄
但是都條出英文錯誤訊息



分段我是把填到第一欄就OK了,你試看看,不行再跟我說


Ying Jiu Ma
3F,No.122, Sec. 1,( 把段填到第一欄位)
Chongqing S. Rd., Zhongzheng Dist., Taipei City 10048,
Taiwan (R.O.C.)
搞定英文地址了
今天回信內容如下
小弟是不是把中間那段列印下來貼在包裹寄過去就好???


Return material authorization (RMA) notification

Attn.: **** Ke

Your RMA number is : 36152154

Part number: *******

Serial number(s): *******


*** Please use Hitachi Global Storage Technologies APPROVED protective packaging to ship your drive (s).
Kindly note that drive (s) returned without Hitachi Global Storage Technologies approved packaging will be
rejected and warranty voided. ***

*** Please visit http://www.hitachigst.com/hdd/support/packaging.htm, for
Hitachi Global Storage Technologies' packaging requirements ***

Please verify your part number, and serial number. If you have any
questions, please contact the technical support center at:
00801651647, 65.6840.9595 or email to support_ap@hitachigst.com


Please be aware that you may experience a delay in receiving your
replacement disk drive based on stock availability.

You must write your RMA number on the outside of your package
when returning to Hitachi. Please label your box as follows:

----------------------------------------------------------------------------
(Return address)
PoYu Ke

*************** Rd.
Tainan City
Taiwan
70952

RMA #36152154 End User Warranty

(Ship to address)

Taiwan DCP
UPS Supply Chain Solutions(Taiwan) Co.
No.1676, Zhongzheng N. Rd.
338 LUZHU SHIANG, TAOYUAN COUNTY
TAIWAN




Contact numbers 886923******
----------------------------------------------------------------------------

Please note:

· We must receive your drive within 30 days of RMA issue, or your RMA will
be canceled.

- Internal Drive:
·DO NOT send the drive in its mounting brackets, side rails, external casing
or with any type of adapter, cable or converter.
·Remove accessories and spare parts, and return bare drive(s) only.
Hitachi is not responsible for accessories. Accessories cannot be returned to you.
- External USB Storage (desktop/3.5” - Hitachi models only):
·DO send the drive enclosed in the external case to Hitachi (removing the drive
from the enclosure will void the warranty).
·DO send the power adapter along with the external drive to Hitachi.
·DO NOT send the interface cables.
- Portable USB Storage(Hitachi models only):
·DO send the drive enclosed in the external case to Hitachi (removing the drive
from the enclosure will void the warranty).
·DO NOT send the interface cables.
- Notebook Upgrade Kit:
·DO NOT send the interface cables.
- Microdrive:
·DO NOT send adapters or carrying cases.


· Each Hitachi Global Storage Technologies Machine is manufactured from new parts, or new and used parts.
In some cases, the Machine may not be new and may have been previously
installed. Regardless of the Machine's production status, Hitachi Global Storage Technologies appropriate
warranty terms apply.

· Ship via certified mail or with a carrier that provides a tracking
number.

· Your drive should be packaged in Hitachi Global Storage Technologies’ approved
packaging or packaging that provides the product with protection equivalent to
the original packaging. Several drives can be shipped in one box as long as they
are shipped in Hitachi GST approved packaging.
慾望少一點~幸福多一點~/科技始終來自於人性~人性始終來自於惰性~/先和解的不是認輸~是在乎~
151515151515151515151515
beclomet999 wrote:
包裹外面寫上下面的文...(恕刪)


不需要用英文嗎????
慾望少一點~幸福多一點~/科技始終來自於人性~人性始終來自於惰性~/先和解的不是認輸~是在乎~

星風邪宇 wrote:
不需要用英文嗎????


1. 可以用宅配、郵局掛號、或是自己親自送過去

2. 寄送地址如同前面beclomet999所言:
地址:桃園縣蘆竹鄉中正北路1676號
收件人:Taiwan DCP(日立硬碟RMA)
UPS Supply Chain Solution(Taiwan) Co.

3. 請使用Hitachi核可的包裝方式,如果沒有妥善包裝的話,有可能會被取消保固(靜電防護袋是一定要的)

4. 中文地址可以,因為收件地點就在台灣,那邊是UPS的集貨倉庫

5. 請記得在箱子上註明RMA號碼 (RMA #36152154)
power_dolls wrote:
1. 可以用宅配、郵...(恕刪)


謝謝您的詳細解說
謎團終於解開了
小弟這就出門郵寄去
慾望少一點~幸福多一點~/科技始終來自於人性~人性始終來自於惰性~/先和解的不是認輸~是在乎~
最近也寄了一顆500G的硬碟 包裝就用硬碟原本的包裝+泡棉 然後裝進郵局的便利袋裡寄出~
沒有打電話給我要傳真證件!!
科技來自於人性,懶惰來自於科技 所以...科技來自人的惰性 順發卡號:00326877 歡迎使用 記得索取保固貼紙~
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