• 93

Seagate 官方坦承硬碟存在問題以及需要更新韌體

howshome wrote:
http://mag...(恕刪)


您貼上來的 也只是網頁新聞
死雞客服要求我提供的 是 [他們官方網站承諾免費救援] 的網頁網址
對於台灣分公司的新聞稿件 一率當作無視....
而且他們的客服 態度非常傲慢也很無禮
讓人十分憤恨難平..........
hatsutoli wrote:
我500G的ST35...(恕刪)



聯強其實也沒說錯,聯強只是代理銷售與三級維修,聯強沒收到seagate正式公文授權前也無法處理.
救資料可沒那麼簡單,以聯強修手機只會換機版的能力,救硬碟資料還是省省吧!
萬一後續衍生客戶私密資料外流重演陳罐c事件,又有得鬧了!

聯強算不錯了!
seagate 硬碟另一家台灣代理商亞銳士,從seagate發佈軔體瑕疵消息開始,亞銳士官方網站已經處於假死狀態三天.
至今為止仍無法連結.
如果聯強能做到資料回復的話,他們就不用跟其他公司分市場了啊,大家都買它的
SD1B終於出現了~~~
成功的大大請發表感言和刷完情況如何?
http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207957
我是台南來滴~~
所以就是還沒受害的繼續當白老鼠

已經受害的摸摸鼻子砸錢請民間硬碟救援公司救資料?

BIOS抓不到就是沒救了對吧?

我們沒有其他方法嗎?


以下是國外圖文並茂的諷刺新聞3則,內容簡單易懂: (Failgate...改得好)

http://www.crunchgear.com/2009/01/22/seagate-releases-an-actual-fix-for-freezing-hdds/

http://www.crunchgear.com/2009/01/14/seagate-hit-by-woes-of-every-kind-and-you-might-want-to-back-up-that-1tb-hdd/

以下這則有包含所謂承諾的"免費資料回復":

http://www.engadget.com/2009/01/19/seagate-offers-fix-free-data-recovery-for-disks-affected-by-fir/
tingtin wrote:
建議暫時還是不要用Seagate的硬碟做raid
不管是0,1,0+1,5...
都要有隨時掛點的心理準備
我自己的
IDE模式,怎麼測都正常
做raid就是會有硬碟突然離線...(恕刪)


工作上的客戶機, 似乎也有這種問題存在
但它是10代160g的

為了這個問題, 跟raid卡廠商工程師討論了許久(畢竟是a大廠的卡), 也是得不到解答

單顆硬碟反覆做測試及壓力測試, 卻都找不出異樣, 但只要一上raid, 即會不定時掉碟!

當時規劃時是指定相同規格及批號的, 為求相容性, 沒想到還是出問題

現在才明白可能的問題出在那邊

請各位大大檢查自己所管轄的raid, 看看10代的是否也有掉碟的問題.
zola wrote:
工作上的客戶機, 似...(恕刪)

Seagate 和WD 也出過不少次會掉碟,但Hitachi 沒聽過.
現在我都只會用compatible list 上的, 真的要用其他的話, 大多數會先請它們做測試

p.s. WD 有問題後就馬上更新firmware, 反之seagate...唉...
Guru3d.com 有人轉述工程師的說法.

A Seagate engineer has given an explanation for the firmware debacle from last week. Here's a snip:

The problem with the 7200.11 series bricking, which has been in the news for the last month, was what really got the ball rolling. The Seagate employee says that is an old problem that was difficult to diagnose. A log or journal is written to in the firmware when certain events occur. If this reaches 320 entries and the drive is powered down, it will produce errors during initialization and not report information to the BIOS. Engineers quickly began work on a new firmware update to prevent this from happening.

Normally, a customer would go through the usual process of contacting customer support for the new preventative update and “this firmware had to go through five different checks to make sure it applies to the specific conditions to qualify sending to a customer, before now. 5 chances for us to go 'your drive needs the other (or none) firmware update'.” However, management, in order to quell the possibility of liability for drive failures, pushed a general public release of the firmware. “Suddenly, it's down to one check, and even that was more designed for a contingency just in case the wrong firmware was sent out.”

我目前有兩顆可能有問題
分別是
SEAGATE
ST3320813AS SD23(應該要更新韌体)

MAXTOR
STM3500320AS MX15(網頁上寫說還在檢測中)

而ST3320813AS 我上網用序號檢查後所得的資料如下

Serial number :9XXXXX
Result :Drive is not affected.
Action : No action required.

那就是說我這顆硬碟沒問題囉?

吉米Gimi wrote:
我目前有兩顆可能有問...(恕刪)


還是建議你更新,站上已經很多人查也是說沒有問題,但最後還是壞了
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