訂了CPU後隔天想再買風扇
他就把我帳戶凍結了，寄信來說
Hello,
There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.
To resolve this issue, we need to verify a recent statement for your Master Card ending in XX. To upload your statement to our secure document portal, log in to your account and follow the instructions.
The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.
We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.
We are sorry for any inconvenience this may have caused.
We ask that you not open new accounts because any new order that you place may be delayed.
Sincerely,
然後我去網站，他跳出要我上傳驗證的照片，
我拍我的信用卡照片傳上去了以後，等了好多天了，依然卡在這
Upload successful. Thank you.
What next?
We will review your statement and email you within 24 hours. Please do not create new Amazon accounts until we verify your billing information. Any new orders that you place might be delayed.
寄信給中國客服也只回我叫我等..該怎麼辦呢?
想取消訂單也沒辦法，就一直卡在那..
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