steam無法退費

前幾天在做特價的時候買了borderlands 2 for mac
也是第一次用steam買遊戲
花了10美金（刷卡）
玩一玩覺得沒想像中好玩，所以想退費(下載好到寄信詢問不到40分鐘)
照網路上教學去做
不過他們回復說

"As with most software products, we do not offer refunds or exchanges for purchases made on our website or through the Steam Client. This includes, but is not limited to, games, Early Access Games, software, gifted or traded purchases, downloadable content, subscriptions, and in-game items/currency.

We will make an exception and refund titles that are still listed as available for Pre-Purchase on our website. The refund request must be received prior to the official release date for the item. You can see when a pre-purchased title is scheduled to officially unlock by viewing the green information bar on its store page. "

我就不翻譯了，反正就是不給退
不曉得有沒有人退成功過
不過我就當花這10美元學一次教訓吧(反正還可以玩XD)
po上來讓大家知道