今天收到Nikon的通知...
看來無法開機的問題已經找到處理方法了
小弟我就在這把收到的信件翻譯成中文告知大家這個訊息
翻的不好的地方請見諒
While Nikon takes great measures to assure high quality in its imaging products, it has come to our attention that an electronic component related to power control in some Nikon D5000 digital SLR cameras does not meet factory specifications and may, in certain circumstances, prevent the camera from turning on, thus preventing operation of the camera.
在Nikon採取了大規模的檢測以確保影像產品的高品質的同時,於某些Nikon D5000內的電力控制元件無法符合工廠規格的狀況引起了我們的注意. 在某些情況下, 這個狀況可能會導致相機無法啟動,因此無法操作.
Indications of this issue include:
1. The camera cannot be operated when the power switch is on, even with a fully-charged battery.
2. The camera cannot be operated with the EH-5a AC Adapter connected through the EP-5 Power Connector and the power switch on.
此問題包含了:
1. 相機無法啟動, 即使電池電力全滿
2. 當相機在連接EH-5a變壓器(使用EP-5電力連接器)時, 相機無作用
The solution:
Nikon has isolated the issues related to this and is effectively resolving them. Preparations are under way at a special Nikon repair facility to streamline the processes associated to the solution and Nikon will be equipped to correct D5000 cameras at this facility, beginning July 23, 2009. Service related to this issue, including the cost of shipping affected D5000 cameras to Nikon, as well as their return to customers, will be free of charge. To further minimize customer inconvenience, Nikon will return serviced cameras to customers promptly, employing (whenever possible) transportation that limits transit time to two days.
解決方案:
Nikon已經找出問題所在,並且能有效的解決. 目前,維修的準備正在一個Nikon的特殊維修機構進行中, 並且將在7/23/2009之後開始為有問題的D5000進行校正. 關於這個問題的服務, 包含運送D5000至Nikon進行維修的費用, 將由Nikon完全負擔. 為了更進一步的減少使用者的不便, Nikon會在兩天的時間內將相機回送至使用者.
Is your D5000 affected?
Your D5000 serial number will make it easy to determine if your D5000 is affected by this issue. A serial number look-up tool will be available on our Service Advisory page beginning July 23, 2009. Therefore, we kindly ask D5000 users to visit this page on the Nikon USA website or after July 23 to establish whether or not your camera requires the complimentary service related to this Service Advisory.
您的D5000是否有受影響?
您可以藉由您的D5000序號來輕易判別您的相機是否受影響. 一個序號查詢軟體將在07/23/2009後於Service Advisory page啟用. 因此, 我們誠摯的請求D5000使用者在7/23之後至這個網站確認您的D5000是否需要這個(贈送的?)回修服務.
If your serial number indicates that your D5000 requires service:
Beginning July 23, 2009, the D5000 Service Advisory web page will include easy-to-follow instructions for customers whose D5000 cameras have been identified (by serial number as noted above) as needing service related to this Advisory. The instructions will include shipping tips and a shipping label generator will be provided. Using the Nikon-generated label is both convenient and relieves you of the expense of shipping your camera to Nikon.
如果您的D5000需要這項服務:
從7/23/2009開始, D5000 服務諮詢網頁將提供受影響的D5000使用者關於回修的簡易說明. 說明中將包含運送回修D5000的指示與標籤產生器. 使用這個標籤不但便利(應該是節省使用者自己key地址吧我猜),並且可以省下運送相機至Nikon的運費.
We apologize for any inconvenience that Nikon customers may experience as a result of this issue. Nikon remains committed to providing only the highest quality photographic products and hopes that you will continue to choose Nikon for your imaging needs.
我們為造成使用者的任何不便感到抱歉. Nikon仍舊承諾提供最高品質的影像產品, 並且希望您未來繼續選用Nikon產品來滿足您的需求
台北 - 台北市南京東路三段272號2樓
電話:(02) 2778-9966分機229、228
維修時間:星期一到星期五09:00到19:30(星期六日及國定假日休息)
台中 - 台中市文心路四段450號
電話:(04) 2230-0077
維修時間:星期一到星期五09:00到17:30(星期六日及國定假日休息)
高雄:高雄市三民區建國三路161號
電話:(07) 286-2177
維修時間:星期一到星期五09:00到15:30(星期六日及國定假日休息)
D5000凡是公司貨27號後開始收件,做零件更換的動作。需要2~3個工作天,電話那頭他說如果是平輸的機種,他們沒辦法直接收件修理喔!
http://scl13.com/
感謝您使用Nikon產品。
我們發現在少數D5000相機中,有一個與控制電源相關的的電子零件低於標準,在極少數的情形下可能導致相機無法開機。
Nikon目前正著手解決這問題,並計畫將於2009年7月27日起提供維修服務。對可能受到此事影響的相機提供免費維修服務。當有進一步消息時儘可能提供更詳細的資訊。
Nikon將繼續採取可能的措施防止相似的問題再次發生。 因此,我們希望您能持續支持Nikon產品。
對您因此在使用上產生的不便,致上誠摯的歉意。
問題發生的狀況,請參考以下說明:
<故障狀況>
1. 當相機使用充滿電的電池,打開相機電源開關,相機仍無電源反應。
2. 當相機電源端外接電源供應器(EP-5 或EP-5A),打開電源開關仍無電源反應。
若您的D5000 出現以上狀況,請您與國祥維修中心聯繫。
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