This is how Lenovo treat the customer

Lenovo= Worst Customer service ever

Lenovo: your shipping address can't not be verify by your credit card or bank

solution: TO add an Alternaitve address on your credit account

BoA: We are only allow one address for one account which billing address is the one that in bank profile

Me:Does any company care about the shipping addree if the billing address match with the credit card address? and everything else is fine.

Outcome: wasting two hours just to dealing with this order which is not make any sense. The phone conversitaton was held as three way talk,I even went to the bank branch to help me verify the shipping address. Resutl with losting 100 buck due to skiping working for about 2 and half hours. I am not sure my order is been through or not. FML and fuxx the Lenovo. Doesn't mean YOU got that IBM name on it upgrade you to a internation company.F that LENOVO. 你老母.

Comment:I have 10years online shopping experience and this is the first time I have ever see this problem and to deal with.I even ask what kind business are you dealing, it seems like you don't want to sale your product to customer and I will refer that policy to everyone I know ; I guess that is why Dell,Hp,Apple are more willing to be recommende by customer rather than that IBM name tag you brought from.

attached the email below

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Dear Valued Lenovo Customer,



Thank you for your recent purchase, order # xxxxx

Please reply back to this e-mail within four business days to resolve the issue(s) indicated below. If no response is received within this time, your order may be cancelled.





shipping address does not verify with your credit card company.

Please contact your bank and verify that both addresses are on file.



7701W.ST xxxx ROAD

Scottsdale, AZ xxxx


Note: As a Lenovo Security Policy, we require that all customers denote their desired shipping address as an“alternate” address when filing their credit card information.





Thank you for your prompt attention to this e-mail, and thank you for choosing Lenovo.



If you have additional questions or concerns, please call us at 1-800-426-3325. We are available Monday through Friday, 8:30 a.m. to 6 p.m. EST, to answer your call.