We are writing to you regarding your recent Barnes & Noble order for "HP TouchPad Tablet with 16GB Memory".
Due to unexpected customer demand for this item, our inventory was depleted prior to your order being processed so we are unable to fulfill this item as requested. Consequently, we have canceled your order and you will not be billed for this amount.
You may see an authorization on your credit or debit card for the order, but please be assured you will not be charged. The authorization will be released in accordance with your bank's policies.
We sincerely regret any inconvenience that this may have caused.
We have received unprecedented orders as a result of the tremendous discount offered. This is clear confirmation to HP there is huge interest in building a webOS community. We apologize for any difficulty you may have had in ordering on the web or through the phone this weekend; it was as a result of selling out of our current inventory.
Your order has been captured and you should receive a confirmation over the next 48 hours.
Additionally, some of our customers may have experienced a pricing error while purchasing on August 20th and 21st. We are in the process of ensuring every order is honored at the discounted price and will send you confirmation via email.
Should you have any questions, we can be contacted at 1 800 888 5858 option 1: Though we are expecting significant call volumes with extended wait times over the next 48 hours, we ask for your patience and we are committed to our relationship with you and to delivering the best technology solutions for you and your business.