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[Bloomberg] "Dell 回收410萬顆電池" Dell Recalls 4.1 Million PC Batteries That May Ignite

死也要拖Sony下水,哈。

以下引述彭博稍早新聞
http://www.bloomberg.com/apps/news?pid=20601087&sid=alNlavd_XgXk&refer=home

Dell Recalls 4.1 Million PC Batteries That May Ignite (Update2)
Aug. 14 (Bloomberg) -- Dell Inc., the world's largest maker of personal computers, is recalling 4.1 million notebook PC batteries that may burst into flames in the largest ever recall in the consumer-electronics industry.

The batteries were manufactured by Sony Corp. and used in Latitude, Inspiron and Dell Precision portable PCs sold between April 2004 and July 18, 2006, Jess Blackburn, a spokesman for Round Rock, Texas-based Dell, said today in an interview. The recall will not have a material impact on Dell, he said.

The action is another blow for Dell, following the slowest sales growth in four years after U.S. consumers complained that the company's discounts are confusing and telephone hold times too long for service. Dell in May said it will spend $100 million to improve service and product quality to regain market share lost to rival Hewlett-Packard Co.

``Dell is trying to bolster its image and this is certainly not going to help,'' said Brent Bracelin, an analyst at Pacific Crest Securities in Portland, Oregon, who rates the shares ``sector perform'' and doesn't own them. ``Another recall is yet another setback for the company that is struggling to regain share in the market.''

Rick Clancy, a New York-based spokesman for Sony, didn't return calls seeking comment.

Notebook PCs outsell desktop systems at Dell and generated 26 percent of revenue. Notebooks with the faulty batteries accounted for 19 percent of the 22 million portable PCs Dell sold during the affected time period, Blackburn said.

Six Cases

Dell told the U.S. Consumer Product Safety Commission that it learned of six cases since December in the U.S. of notebooks overheating or bursting into flames because of a problem in the fuel cells of the widely used lithium-ion batteries. The recall is the commission's largest ever for consumer electronics, said spokesman Scott Wolfson in Bethesda, Maryland.

No injuries were reported, Blackburn said. The recall affects 2.7 million PCs sold in the U.S. and 1.4 million sold overseas, he said.

Hewlett-Packard, the No. 2 PC maker, said none of its notebooks were affected by the commission's recall notice, according to Ryan Donovan, a spokesman for the Palo Alto, California-based company.

Shares of Dell rose 17 cents to $21.24 at 4 p.m. New York time in Nasdaq Stock Market composite trading. They've declined 29 percent this year.

Dell customers will be able to check the company's Web site tomorrow for a listing of affected notebooks and information on how to get replacement batteries, Blackburn said. Instructions will be posted at
http://www.dellbatteryprogram.com .

The computers sold for $500 to $2,850, with the batteries selling individually for $60 to $180, Dell said.

2006-08-15 9:59 發佈
原來Sony 負責換發電池的材料以及服務成本。
Dell負責賠上商譽。
http://www.bloomberg.com/apps/news?pid=20601087&sid=aR2ogqvzdqrE&refer=worldwide_news
之前這個新聞著實讓小弟對Dell有點感冒
不過當時印象中 並未包含小弟所想購買的M1210
所以還是大膽的採購囉

而根據Dell官方消息指出
以下型號的laptop有召回的可能性
Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
Precision: M20, M60, M70, M90
XPS: XPS, XPS Gen2, XPS M170, XPS M1710

而如電池標示上所列印出現這幾個字 則在此次召回的範圍內
"Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China"

這些電池都是在April 1, 2004 ~ July 18, 2006期間出貨的

小弟對照了一下 還好小弟的M1210是Made in Korea
並且電池的型號也不列在此次的範圍內
希望這是代表小弟這一批的電池安然無恙阿
而不是還未徵召的下一批
呵呵
很糟糕,小弟剛好有一台700m.......

謝特[流淚]
我的"新機"才剛換回來..昨天到...
今天就看到這篇文..趕緊看了一下電池..竟然是made in Japan....................................
為何小弟我拿到7/18前的電池.....
要怎麼回收電池= =
Ben_XD wrote:
謝特我的"新機"才剛...(恕刪)


剛剛小弟有打過去dell 那邊查詢電池的回收問題 [無言][無言][無言].

對方表示可到以下網址查詢
https://www.dellbatteryprogram.com/Default.aspx

另外由於我的keyboard 數字7 有點反應不太好[無奈][無奈], 也順便報備維修.....居然今天晚上已經到府維修....如此態度真夠強丫[歡呼][歡呼][歡呼][歡呼].....尢其想起toshiba 鎖bios 那位大大......真興幸我不用如此的跑來跑去.....[無奈][無奈][無奈]
我去查過了~我這顆雖然是日本製 但是是沒有在有問題的那批序號內..
不過日本製的電池 就是代表我拿到舊一點的貨嚕
管它的~我就用吧~買了半個月~終於真正開始用了............
sorry...回覆太慢了
呵呵 那就恭喜您啦
還好沒問題 不然小弟又在深感抱歉一次了

Ben_XD wrote:
謝特我的"新機"才剛...(恕刪)


To Ben_XD:
我想您先不用太緊張
Made in Japan 不代表是一定有問題的那一批唷
況且您買的是M1210阿 該款並不列在其中
建議您先到該網站看看 http://www.dellbatteryprogram.com
並且確認一下您的電池型號有沒有列在上面
如果沒有的話 那應該是沒問題

如果不放心的話 您可以打這個電話去DELL詢問一下好了
Taiwan Technical Support 0080-186-3086
不知道到底是 0800-186-3086 還是上面寫的是正確的
小弟是從該網站上找到的資料 就打打看吧
大概就是這樣囉
chuanglk大大 您真關心我~感動[慟哭]
其實對dell已經有點又愛又恨!?
像昨天剛到一台新機..打開後~很明顯的 有裝起來測試過..不過勒..裡面的小地方有被弄髒
然後還漏給我包包跟滑鼠.......害我不好意思的又打給那位業務...她又幫我追~要再等一個星期嚕..東西才會到...
今天又看到電池事件...我心裡就蠻無言的說~~哈~~chuanglk大大可以想像一下經歷從頭到尾小弟的心情...
不過還好不是那一批...[高興]
現在只希望晚點有空時,開始來測試時..能一掃我內心的陰影^_^
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