聽說O2有左右聲道反接，不知道Dopod 818/828 有沒有這個問題？
O2 唔敢回覆我問題
O2 mini 原裝 Stereo headset 左右聲掉轉!!??
問 O2 成個星期都未回覆
再Send!!!
I have send to your company about the Stereo headset problem, why there is still no reply over one week??!!
WHy the original Stereo headset left side produce right side sound and right side produce left side sound?
Is there any design fault??!!
Please reply me a.s.a.p.
Thanks
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O2 終於有回覆:
Thank you for choosing O2
With regards to your query below, kindly provide us with the following
information in order for us to provide you with the necessary assistance:
1. There are indication L and R on the headset, did you put on correctly?
2. What file you are playing? Did you test the file on another device?
3. How did you identify left side produce right side sound and right side
produce left side sound?
4. Did you try the headset on another O2 device?
Hope the information is useful to you. Should you have any further enquiry,
please do not hesitate to contact us. Thank you.
Warmest Regards,
Jeff Tsang
O2 Technical Support
Asia Pacific Region
For full listing of retail outlets and information on the latest products
information, please visit http://www.seeo2.com
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再 Email:
Dear Sir,
1.I have put on correctly but the sound is not correct , right ear left side sound and left ear right side sound.
2.I am playing mp3 file and test in many device such mp3 player, dvd player, computer and only O2 has this problem to produce wrong sound.
All O2 mini user has this problem and I think your company must face this design fault, otherwise noone will buy O2 anymore.
As I know, only Taiwan phone has this problem such as " MiTAC" and I think your company must ask manufacturer to slove this problem and I think no problem about the Stereo headset, it is only the problem about the O2 mini, hope you can fixed the problem in the comming version ROM.
Regards,
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O2 又有回覆:
Thank you for choosing O2!
Thank you for being one of O2's valued customers. We would like to assure you that O2 value your opinion and feedback. Helpdesk will highlight this valuable feedback to the relevant departments for further review and possible future improvement.
Kindly reply this email with the MP3 file you were testing so as Helpdesk could test (on your behalf) with various O2 mobile device model. Thank you.
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O2 回覆...........
Thank you for choosing O2!
Thank you for the file attached. We will submit this to the relevent department for follow-up. Should there be any further software updates, they will be posted on our website for our users' download. Thank you for your feedback.
Should you have any further enquiry, please feel free to contact us again.
Warmest Regard,
Josherine Toh
O2 Technical Support
Asia Pacific Region
For full listing of retail outlets and information on the latest products information, please visit
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