[Bug Update 10/16] HTC HD Mini 你真的爛透了!

[10/16]
最後還是補了價差更換成 Desire, 昨天 HTC 說要星期一確認神腦那邊有沒有現貨, 因為太熱銷了
所以不確定什麼時候拿的到手機, 昨晚不信邪的跑去住家附近的 3家神腦問有沒有 Desire 的現貨
他們一致回覆, 現在全台的 Desire 都召回做改款喔, 原廠未提供交期.
一早想說既然都沒貨也不曉得要等多久, 要麻在貼點價差直上 Desire HD 好了.
打去 HTC 問什麼時候會出貨給神腦, HTC 小姐說幫我查一下, 過不久神腦客服小姐打來說
晚一點10點門市上班後再幫我做確認, 約莫 12 點我打給神腦客服, 那位小姐說 : 目前全省
都沒貨喔, 他也不曉得什麼時候會有. 既然這樣就繼續等吧, 但神奇的事發生了!
過不久台中神腦打電話給我, 說可以去換 Desire 了, 這這這也太神奇了吧! 不是才剛確認完都沒貨!
不曉得該說 HTC 這次真的有效率到還是怎樣.......Anyway 來的太快的美好, 總讓人覺得毛毛的!
確認是盒裝的, 核心也更新到 2.2 了, 再來就是期待不要出現 Android 版 HTC Desire 的災情!
千萬不要再讓我進入 Android 的維修 Loop.

I hope that Really All good.



[10/14]
http://www.youtube.com/user/yysemail?feature=mhsn#p/a/u/0/TEuXLExJ4Hg

下午又當機啦, 這次換沒辦法進入休眠, 拆掉電池重開, 時間還跳回去 10/11
也不是軟體 Reset 的日期, 冏


的確, Facebook 的狀態沒辦法更新, 好樣的!

[10/13]


Thanks for the quick turn around.
It is starting to look that way. HTC never care about the feeling of customer.
I was upset and hate to contact with your tech department per day by day.
As of now, regarding this issue had be hold down over one month.
I know that you are buried up to your neck in things to do.
First things first, stop let me waiting should be more Important.
I can't endure that no adequate testing exists leads to unforeseen problem.
I don’t want to flood the email server with more traffic.
Please made the final decision for this case as soon as possible.

Deeply appreciated
[10/12]

雖說是新機, 可會自動亮起來, 這實在太奇怪了點!!!
今天還跳出記憶體不足的怪現象, 明明就沒執行什麼程式
真是稿死人的手機...............................................






Thank you for contacting HTC Corporation.

With regards to your enquiry, we are sorry that you have encountered such problem of your device. I will forward your request to our tech department. I will get back to you once we have confirm solution.

We are sorry for any inconvenience to you.
Thank you for your continuous support of our products and services.
Should you require further assistance, please do not hesitate to contact us again.

We look forward to be of service to you again.


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[10/11]
一翻折騰後, 10/8 客服打來說確定在 10/11 可以拿回新機
10/11 中午, 客服詢問收到手機沒? -----> 這點值得鼓勵,比先前處理的態度好太多了!
另外貼心的附贈上 "螢幕保護貼" + " HTC 隨身碟 4G"


再來就是開箱了, 這個"All Good" 總是讓我既期待, 又怕受傷害


目前就覺得有點怪怪的, 怎麼手機會自動喚醒.....冏, 這是正常還不正常呀?
這不是新機嗎? 這不是新機嗎? 這不是新機嗎? 這不是新機嗎? 這不是新機嗎?
http://www.youtube.com/watch?v=-GmitlvwahU

接下來繼續觀察看看手機的狀況囉!!!!!!!!!!!!!!!!!!

另外我還是對於維修單上的內容很不爽
打電話跟客服反應說剛送修回來的手機馬上當機, 這當下已經夠不爽了
還白目的叫我拆掉 SIM 卡跟 SD 卡, 再試看看會不會當機.
手機不插上 SIM 卡還算是手機嗎? 這張 SIM 卡在送修的過程插在別台手機並沒當機唷!



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客服最後說話了, 手機的確有問題, 我們換新機給你.

還要自己拍 Video 上傳給他們, 要不就一直放著說
問題無法重現.............................................
希望下禮拜三拿到的不是整修品! 我不想一直送修下去


另外對維修單的用詞字眼, 也挺不爽的!
查不出問題, 卻在維修單上寫 " 客戶特別需求 "
三個禮拜查不到問題, 用更換主機板呼隴也就算了
最好是歸類成 " 客戶特別需求 " 啦





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自從四月份入手後就三天兩頭的一直當機( 按電源開關回不了操作畫面), 好不容易等到新版的 ROM 出來
但是刷了也沒效, 持續的當機, 按捺不住撥了通客服電話, 隔天 9/10 馬上就把手機收回去, 這點值得讚許
不過接下來漫長的等待就讓人不耐煩了, 時至今日9/23 仍無法送回, 還得自己主動撥打電話詢問進度, 客
服總是回覆目前無法複製出相同的問題點!!! 請在耐心等待, 如果最後在維修單上寫, 因問題點無法重現
請用戶繼續試用, 真的是覺得花了萬把塊買一隻廢物........冏

隨便 Google 一下都能找到一堆 HTC Mini 當機, HTC 查了快兩個禮拜還是找不到問題, 等的好崩潰

Thank you for contacting HTC Corporation.

With regards to your enquiry, we are sorry that you have encountered such problem of your device. Please kindly contact our Chinese agents and they will contact you as soon as possible. I will forward your request to our Chinese department.

We are sorry for any inconvenience to you.
Thank you for your continuous support of our products and services.
Should you require further assistance, please do not hesitate to contact us again.

We look forward to be of service to you again.

HTC William
Hotline: 0800088858/ (02)87615959
Service Hours: 8 am - 8 pm, Monday - Friday;
:9 am - 6 pm, Saturday - Sunday (Except Public Holidays)

--------------------------------------------------------------------------------------------------
Thank you for contacting HTC Corporation again.

With regards to your enquiry, we have understood your issue , and your isse still been discuss by our management team, they will feedback as soon as possible.
We do apologize for any inconvenience to you.

Thank you for your continuous support of our products and services.
Should you require further assistance, please do not hesitate to contact us again.

We look forward to be of service to you again.

HTC William