有這支的同學升級一下吧
更新最新GSM韌體版本
改善藍芽耳機自動進入睡眠模式
X500最新OS檔案下載
http://www.eten.com.tw/PocketPC/news/upgrade_detail.asp?newsID=22
2006-11-09 10:03 發佈
x500 has just been released only a week, and the fix/update is out? I would like to know if it is new world record.
Eten is not the only one doing this stupid thing. In fact, all taiwanness brands are doing the same stupid thing. What they actually achieved is not by releasing any innovated products but to have any product to die in the world market first.
Remember, we, the majority of the consumers in the world, want to buy a product, use a product, and live happly ever after. We have no time, and no patient call support, and certainly have no intelligent or brain to upgrade firmware. I can not even program my VCR and what else do you want me to do? If it does not work right from the minute I get it, bye bye. If two or three models from the same company don't work right from the beginning, bye bye forever. If five or ten brands from the same region don't work right, well, you get the picture.
CameoTabby wrote:
I am very ...(恕刪)
Shipping product without any fix/patch update is not stupid ?
Maybe it's "yes" before, but it's "NO" from now.
We just can say, that's hard to say who is stupid,
Just go to buy the product without any update, no matter how many issues it has.
Everybody can buy his right product in the world !!
You are willing to tolerate known defective products as long as the manufacturers willing to continuing to fix it along the way. Remember, this product has just been released for ONE week. Please, educate me, how long does it take to consider customers’ feedback is really a defect that needs to be addressed? How long does it take to fix a problem and thoroughly tested before released to the public? Ever wondering why the big domestic brands you see in taiwan never go on the world market? Your valuable opinions are the answer. Good luck being a slave forever. However, I can always find a slave that eats less, dress less, sleep less, and while works longer, harder, and better.
The last thing is, if you can tell us that Blackberry, HP 4700, or Dell PDA which are most welcome in USA never need update, then I can agree with all your opinion and thank for your "education".
Of course, Eten is not smart enough this time. Since this patch is not so critical, they could release this later, or some consumers will have this kind of "slave" opinion. They are too honest to think about how consumers will feel.
I think you have a point - We customers should encourage our vendors to built products that were well tested and well engineered. However, because of the high intensity completition among the manufacturers, they simply cannot affort to have more time for very thuorogh tests - Time to market is such an important factor to the survivial of high tech companies like ETEN.
Not sure if you have exposure to manufacturing or software development, but I can tell you that there is lead time between the product leaving the production line and the product can be put in the store shelf. In some cases, it could be 2 -3 weeks apart. In that period, they found problems, fixed them, and release to user for patching, I think that 1 month it is about the right bugfix release cycle.
If you ask me if I would buy a product knowing there are some problems, I would say maybe - I would consider if I can live with those problems (I would not buy an X-ray machine if I am know there is a fatal problem in the software), I would consider if there are no alternative choices, I would consider if the cost effectiveness outweight the problem anticipated. All in all, it is just a personal choice.
In this state and age, it is very hard to find a new product does not suffer from any manufacturing and engineering problems. I think important that we appreciate responsible manufacturers like ETEN which tried it best to ensure the product quality and continueously provide updates and patches to the users to enhance the system stablity, performance, and functionality.
It's just my 2 cents.
You made a logical mistake. I am not sure how well-educated you are. However, you have bias with your viewpoint and you'd better review your argument one more time.
You asserted Etan released a unperfect product that needed patches within one week.
First, the only product in the world can be named perfect is the product never needing a patch, not a product having a patch the longest time after launched. Any product with patches, no matter how long those patches are released, means that product is not perfect when sold to consumers and has some problem to solve. Since I never hear a PDA product in the market without patches, I may say all PDAs sold are not perfect and need patches. In this case, I would prefer those brands which can release patches as soon as possible. The early release of patches means the company cares about their consumers and products, thus they work hard to make the product better.
Second, one week after launched doesn't mean those products were produced within one week. The products were produced and boxed earlier so that Eten has trouble to upgrade the firmware. However, they still release the updated patch so that consumers can quickly upgrade their PDAs. I think this stands for the company's great responsibility of this product.
Finally, I don't think this relates to anything about Taiwan brands. If you really have to correlate it to Taiwan, you can just stop buying Taiwanese products. However, once you stop buying any products from Taiwan, I can not image how many things you cannot buy. First of all, you may throw your NB away since most of the named brand NB are O.E.M in Taiwan. Furthermore, if you are biased on Taiwanese products, I also don't want any Taiwanese product bought by you. Think about it! Products are products. You can question on products but don't relate it to nationality. Thanks.
一星期就更新了ROM，這應該是在出廠前已知的問題，但還推出市場就不應該了，要知道如果軟體可更新當然沒問題，但如果是硬體問題就麻煩了！但藍牙是否是嚴重DEFECT？對我來說是，耳機是手機重大功能啊！但對不用藍牙的人就沒所謂了！
明白現在商業社會是講求分秒必爭，越早推出市場越容易賺取第一筒金，提升品牌形象！但事情是要分兩面說，有利有弊，弊處是用家用此品牌後會對該品牌失去信心，還有更多嚴重的是會在市場上流傳該品牌質素差勁的印象，日後該品牌出新產品時客戶擔心產品質素而暫時不購買或永不購買，到時市況不佳該品牌會怎樣呢？賺取利潤時間相對加長，品牌產品更新時間可能會相對地延長（這是利潤周期性，產品更新快令舊產品相對利潤小），如形成惡性循環就不好了！
要建立品牌形象絕不容易，廠商自家考慮吧！這次事件都不知應贊賞還是怎樣？不過個人覺得產品應解決已知問題才推出市面好一點！這樣會對品牌形象正面多了！
現在我已經對所有最新產品失去信心了，所以現在我會待新產品在市場上有了不俗的口碑才購買！（看！這是否分秒必爭的弊處，已令我改變了購買習慣，如果情況繼續下去更會令我購買新產品等待的時間加長，最終受害的還是該品牌自家吧！）
突然想起有個朋友對超級名牌SONY有這樣的評價：SONY？我永不購買此品牌的任何產品！追問下去才知他第一次購買SONY就是買了MP3，以為會可靠些！誰知用了不夠三個月已掛掉，他感覺又貴又不值！
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